Last Updated: May 2026 | Upstate Lift Trucks | 1451 Woodruff Rd Suite 1 #1146, Greenville, SC 29607 | hello@upstatelifttrucks.com
1. Who We Are
Upstate Lift Trucks is an independent equipment matching and lead referral service. We are not an OEM, manufacturer, or direct forklift dealer. We connect businesses seeking forklift sales or rentals with independent third-party local service providers.
This Privacy Policy applies to information collected through upstatelifttrucks.com and any related forms or communications.
2. Information We Collect
- First and last name
- Business name and company information
- Business phone number
- Work email address
- Equipment needs and preferences
- Any additional details you voluntarily provide
We also automatically collect technical information including IP address, browser type, pages visited, and referring URLs through cookies and analytics tools.
3. Cookies & Analytics
- Google Analytics (GA4) — tracks website visits, user behavior, and traffic sources
- Google Ads — conversion tracking and remarketing pixels
- Google reCAPTCHA v3 — spam and bot prevention on our forms
You may opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
4. Remarketing & Advertising
We use Google Ads remarketing to show ads to users who have visited our website. To opt out visit google.com/settings/ads or optout.networkadvertising.org.
5. How We Use Your Information
- Match your equipment request with qualified independent local service providers
- Contact you regarding your request via phone, text, or email
- Improve our website and services
- Comply with legal obligations
- Measure and optimize our advertising campaigns
6. Third-Party Lead Sharing
By submitting a request, you consent to having your contact information shared with up to two independent local service providers to fulfill your request. Upstate Lift Trucks may receive compensation from participating providers when a request is matched.
We do not sell your personal information to unrelated third parties, data brokers, or marketing lists.
7. SMS / Text Message Communications
By providing your phone number, you consent to receive SMS/MMS from Upstate Lift Trucks and participating service providers including via automated technology. Not a condition of purchase. Reply STOP to opt out. See our SMS Terms for full details.
8. Call Tracking
Calls to our listed phone number may be recorded for quality assurance. By calling us, you consent to this recording.
9. Data Retention
Lead data is typically retained for up to 24 months. Request deletion at any time: hello@upstatelifttrucks.com.
10. Your Rights
You may request access, correction, or deletion of your personal information and opt out of communications at any time. Contact: hello@upstatelifttrucks.com or (864) 214-6269. We respond within 30 days.
11. CCPA — California Residents
California residents have the right to know, delete, and opt out of the sale of personal information. Upstate Lift Trucks does not sell personal information for third-party marketing. To opt out of lead sharing entirely: hello@upstatelifttrucks.com.
12. State Privacy Rights (VA, CO, CT)
Residents of Virginia, Colorado, Connecticut and other applicable states have similar rights. Contact hello@upstatelifttrucks.com to exercise them.
13. Children Under 13
Our services are intended for business use by adults only. We do not knowingly collect information from children under 13.
14. Security
We use SSL/TLS encryption on all form submissions. No internet transmission is 100% secure.
15. Changes to This Policy
We may update this policy at any time. Changes posted on this page with an updated date.
16. Contact Us
- Email: hello@upstatelifttrucks.com
- Phone: (864) 214-6269
- Address: 1451 Woodruff Rd Suite 1 #1146, Greenville, SC 29607